Time Zone: PST
Key Responsibilities:

• Ø Outbound Calling: Conduct outbound calls to potential and existing sellers to sell products and services.
• Ø Sales Targets: Achieve and exceed monthly and quarterly sales targets.
• Ø Up-Selling and Cross-Selling: Identify opportunities to up-sell and cross-sell additional products and services to existing sellers.
• Ø Customer Relationship Management: Build and maintain strong relationships with sellers to ensure long-term satisfaction and repeat business.
• Ø Product Knowledge: Maintain an in-depth knowledge of the company’s products and services to effectively communicate their value to sellers.
• Ø Sales Reporting: Maintain accurate records of sales activities and customer interactions in the CRM system.
• Ø Feedback and Improvement: Provide feedback to the sales team and management on seller needs, market trends, and competition.
• Ø Training and Development: Participate in ongoing training and development programs to improve sales skills and product knowledge.
• Ø Issue Resolution: Troubleshoot and resolve any issues partners/sellers may encounter during the onboarding process, escalating to the appropriate teams as needed.
• Ø Collaboration: Work closely with cross-functional teams, including operations, IT, and marketing, to ensure a cohesive onboarding experience for partners/sellers.
• Ø Performance Tracking: Monitor and report on the progress of partner onboarding, using data to drive continuous improvement.

Required Skills & Qualifications

• Ø Education: Bachelor’s degree in business, Communications, or a related field.
• Ø Experience: 6 months of experience in Sales, seller support, partner onboarding, customer service, or a related role. Experience in the e-commerce industry is a must.

Job Type: Full-time
Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekends

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Required)

Experience:

• E-commerce: 1 year (Required)
• Sales: 1 year (Required)

Expected Start Date: 09/30/2024