Philippines Job Openings

Beepo Inc.

Scheduling Specialist | Healthcare Industry Experience

FULL TIME

September 19, 2024

Discover your 100% YOU with Beepo!
Position: Scheduling Specialist
Location: Central Luzon
Work setup & shift: Hybrid | Day shift
(Work onsite during the first 8 weeks of training, then you'll transition to a remote work setup.)
What's in it for you?
  • Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
  • Company Provided Equipment
  • Onsite Parking and Transportation Service Provided
  • Employee Referral Program
  • Salary package up to Php 35,000
Your Role
As a Property Manager, you will:
  • Build and nurture strong relationships with clients capturing their needs and feedback.
  • Communicate and report clients’ needs and feedback to care managers and senior management
  • Liaise between clients and care managers and care personnel.
  • Undertake scheduling and rostering tasks to ensure uninterrupted service delivery with the adequately qualified care personnel
  • Inform clients about any changes to their schedules including staff changes, time changes, and cancellations
  • Communicate with the care personnel to keep their availability calendars up-to-date
  • Assist with keeping client and personnel files up-to-date and fully compliant
  • Assist with correspondence and reporting
  • Undertake weekly reporting of rostering and human resources metrics
  • Correspond with clients to resolve their problems.
  • Develop knowledge about the services delivered and funding programs and provide complete and accurate information about the services to clients.
  • Perform other administrative duties as required.
What it takes to be part of our team?
  • Strong understanding of personnel scheduling and rostering in a dynamic environment.
  • 2-3 years of CSR fulfillment experience in any industry, preferably in healthcare with elderly populations.
  • Proficient in handling email communications.
  • Exceptional verbal and written communication abilities.
  • Ideally experienced in using customer relationship management tools.
  • Previous work as a healthcare or disability service provider is advantageous.
About Beepo
Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
Terms & conditions apply
Job Type: Full-time
Schedule:
  • Day shift
  • Monday to Friday
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