Philippines Job Openings
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TRANSCOSMOS ASIA PHILIPPINES, INC.
Urgent Hiring - CSR || Consumer Product Account (DAYSHIFT SCHEDULE!!)
Pasig City
FULL TIME
November 3, 2024
- Assist customers through inbound call, email and chat.
- Provide technical support solutions for hotline agents, customer service centers, and onsite engineers, and create trouble tickets for unresolved problems.
- Identify common issues, submit trouble tickets, and drive improvement.
- Periodically output technical problem case summaries, provide enablement training for each service store, and monitor the application effect.
- Judgment of repair warranty dispute and guidance on product authenticity identification.
- College level or college graduate with 1 year BPO experience
- Experience handling AU/NZ account is a plus
- Good to excellent communication skills.
- Amenable to work in Ortigas Center, Pasig City.
- Amenable to work on shifting schedule.
- Can start as soon as possible.
- Earn 20k basic salary + Allowance + HMO upon regularization.
Rewarding Career
We support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded.
Connected Team - We are ONE
We prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected in the same page. This is manifested through sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents.
Intrinsic Values and Culture
We practice unique values and culture composition where local culture is prioritized and driven to immerse in global culture. It encompasses all aspects inclusive of fostering professional relationship enriched with transparent communication and mutual beliefs on gender equality, demographics, diversity and inclusion.
Job Types: Full-time, Permanent
Pay: Php25,000.00 - Php26,500.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
- Day shift
- 13th month salary
- Overtime pay
- Customer Support Representative: 1 year (Preferred)
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