Job Advert Summary

Minimum Requirements

• Bachelor's Degree or Equivalent technical qualification
• Three to four years experience in the motor or truck industry
• Driving license
• Computer literate (Microsoft suits of product, Autostats, Dealer view, Mainframe system, SAP, Fleet managemnt system)
• Understanding of current policies and standards (Isuzu Way, Dealer Business Plans, Identity Standards and Fleet policy)
• Must be able to travel
• Need to be available to work extended hours over month end (including Saturdays)
• Need to be available to Dealers and Fleet always, including after hours
• Relationship focused and team player
• Self motivating/ self starter
• Goal orientated and target driven
• Ability to communicate confidently at all levels of the organization (both internally and externally)and must have a good telephone,email,minutes and bulletin writing skills
• Excellent people skills
• Time management

Duties and Responsibilities

• Assist dealer's in reaching their business plan objectives
• Understand each dealer's respective market and local influences
• Track dealer's profitability as it relates to the overall business and IMSAF(Isuzu Motors South Africa)
• Track and review dealer sales performance and wholesale performance
• Ensure a clear understanding of the applicable program and that all dealer's have the same understanding
• Obtain dealer buy in and track dealer progress and encourage over achievement
• Clear communication with dealer's and be easily accessible to dealer's
• Dealer visits and/or virtual meetings as appropriate
• Maintain existing business within your dealer area and look for further opportunities with new potential fleets
• Liaise with dealer's to visit clients when appropriate or arrange visits to go on your own
• Create and update fleet database and determine call cycles
• In conjuction with the dealer, understand the client's requirements and look for possible solution
• Ensure all fleet claims are up to date and have been submitted on time
• Establish a direct customer link to IMSAF (Isuzu Motors South Africa) - could be with existing dealer customer or new customers
• Understand and resolve clients concerns both internally and externally
• Supply accurate marketing competitor intel by gathering opposition information from clients
• Issue a clear agenda prior to visits or meetings and ensure adequate preparation prior to the meeting
• Fleet registrations / SPA's to be processed and signed off
• Understanding the customer purchase cycle and forecasting requirement in order to preempt our ability to supply