South Africa Job Openings

Sanlam
Stockbroking Support Specialist - GI Business Solutions
FULL TIME
October 8, 2024
Who are we?
Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.
What will you do?
The Stockbroker Support Specialist will be responsible for providing support to the stockbroker application and processes throughout Glacier International. This includes the daily end user support on issues requiring specialist attention, including Client Services, Investment Admin and Regional Sales teams, as well as managing the system development life cycle for changes and updates.
Key outcomes
The following outcomes will be expected to be achieved by the Stockbroker Support specialist in Glacier International:
- Monitor that the immediate and medium-term business needs are being addressed by the system and operational development initiatives
- Analyse business operations with clients’ needs
- Act as a leading advisor and subject matter expert when it comes to Glacier International stockbroker onboarding, maintenance, end to end operational processes, systems and functionality thereof
- Define areas for enhancements that are aligned with system development life cycle
- Constantly reviewing current processes to deliver optimal efficiency
- Develop, maintain and review system documentation (Processing standards)
- Facilitate system and operational forums and workshops
- Project manage system upgrades and restructuring ito communication, training and support
- Project manage all new development within any system and the roll out of new functionality
- Communicate to internal parties and system vendors on a continual basis
- Resolve escalated incidents and critical problem areas within operations
- Liaise with other teams to understand their needs and ensure they are fully informed of operational objectives, purposes, development plans in the pipeline and achievements
- Ensure the stockbroker application is in optimal working order
- Keep abreast of the issue logs of all user/system issues and their resolutions
- Manage all non-conformance with System vendors and ensure prompt resolution
-
Build on processes and procedures that follow the best practice of Glacier International
Qualifications and experience
- Relevant tertiary qualification Finance, Information Systems or equivalent
- 2-3 years working experience in Financial Services preferably with International and SA tax laws experience
- Proficient in Microsoft Office Suite and IMS administration system
-
Broad understanding of systems, procedures and processes in Glacier International
Competencies
- Analytical thinking and problem solving
- Collaborates
- Results driven and attention to detail
- Be resilient
- Sound judgement
- Ability to plan, schedule and organize in a systematic and orderly manner
- Strong interpersonal skills, being supportive and patient with users
- Excellent verbal and written communication skills
Attributes
- Self-motivated
- Honesty, integrity and respect
- Team player
- Ability to perform work under pressure and adapt to change
- Resilience and Tenacity
-
Assertive and confident
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as Mi Way and the Group Office – the group provides many opportunities for growth and development.
Turnaround time
Closing Date: 18 October 2024
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
Glacier is committed to excellence and striving towards Employment Equity.
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts

Home Concept Furniture
Dealer - Agent for Kitchen Cupboard Solutions
Bloemfontein
FULL TIME
November 19, 2024
View Job Description
Looking for similar job?

RPMGlobal Holdings Limited
Customer Support Team Lead
Johannesburg
FULL TIME
October 10, 2024
View Job Description

Amazon Development Centre (South Africa) (Proprietary) Limited
Support Engineer, AWS Marketplace
Cape Town
FULL TIME
October 9, 2024
View Job Description

Mediro ICT
Azure/Cloud Technical Support Engineer/Technician (contract/remote) TB
Johannesburg
October 9, 2024
View Job Description
IIE Varsity College , IIE Vega and IIE MSA
Registration Support Centre Agents (Fixed-Term Contract)
Cape Town
October 8, 2024
View Job DescriptionSee What’s New: Sanlam Job Opportunities


Sanlam
Senior Infrastructure Security Engineer
Bellville
FULL TIME
November 18, 2024
View Job Description
Sanlam
Operations Manager Administration: Client Service Operations
FULL TIME
November 18, 2024
View Job Description

New Job Alerts

Home Concept Furniture
Dealer - Agent for Kitchen Cupboard Solutions
Bloemfontein
FULL TIME
November 19, 2024
View Job Description