Australia Job Openings
Allianz Australia
Eligibility Administration Officer
Melbourne
FULL TIME
August 28, 2024
- Coordinating a variety of administrative tasks, including Receipt of claim Calls, Provisional Payments and communication between injured workers and medical professionals
- Maintaining accurate file notes on customer interactions and supporting with maintenance of cataloguing system
- Providing administration assistance to the Eligibility Officers as required
- Ensuring that customer expectations are exceeded, and business objectives met through exceptional customer service
- Excellent administration skills, with high attention to detail
- Strong written and verbal communication skills with the confidence to speak with customers over the phone (as required) and by email
- Highly accurate Data entry, time management and organisational skills
- Strong knowledge of MS Word/Excel and the ability to learn new software systems
- Ability to work at a fast pace and adapt to changing business needs
- Ability to work in a team environment
- Access to on-demand lifelong learning to take control of your career development.
- We understand about work-life balance, we are always willing to discuss flexible & remote working options with our employees.
- We value integrity, discretion and doing what’s right for the customer over KPIs and strict process
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
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