Greece Job Openings

Patrique Mercier Recruitment Nordic

Czech Speaking Customer Service for gaming consoles - Athens, Greece

Athens

FULL TIME

November 8, 2024

Patrique Mercier Recruitment is a leading recruitment agency specializing in connecting talented professionals with exciting job opportunities in Greece. We are currently seeking a Czech Speaking Customer Service representative for a dynamic role in the gaming industry based in Athens, Greece. If you are a gaming enthusiast who enjoys helping others and possesses exceptional communication skills, this position is perfect for you! In this role, you will assist Czech-speaking customers by providing support related to gaming consoles, troubleshooting issues, and answering inquiries about products and services. Join our vibrant team and immerse yourself in the world of gaming while delivering outstanding customer experiences!

Responsibilities:
  • Provide top-level customer service through phone, email, and chat in Czech.
  • Assist customers with inquiries about gaming consoles, accessories, and services.
  • Troubleshoot issues and provide effective solutions to enhance the gaming experience.
  • Document customer interactions and maintain organized records.
  • Collaborate with team members to ensure a high standard of service delivery.
  • Stay up-to-date with the latest gaming trends and product knowledge to assist customers effectively.
Requirements:
  • Fluency in Czech (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Previous experience in customer service, preferably in the gaming or technology sector, is a plus.
  • Passion for gaming and knowledge of gaming consoles and accessories.
  • Excellent problem-solving skills with a customer-oriented mindset.
  • Ability to work independently and as part of a collaborative team.
  • Proficiency in using digital tools and customer relationship management systems.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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