Greece Job Openings
Patrique Mercier Recruitment Nordic
Czech Speaking Customer Service for High-End Coffee Machines - Athens, Greece
Athens
FULL TIME
October 24, 2024
Responsibilities:
- Deliver exceptional customer service through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to high-end coffee machines.
- Efficiently resolve customer complaints and issues to ensure satisfaction.
- Guide customers in product setup, troubleshooting, and ongoing maintenance.
- Provide accurate and helpful information regarding products, promotional offers, and services.
- Document customer interactions comprehensively in the CRM system.
- Collaborate with team members to improve service quality and enhance customer satisfaction.
- Fluency in Czech (spoken and written) is required.
- Strong verbal and written communication skills.
- Previous experience in customer service or a related field is advantageous.
- Excellent problem-solving skills with a customer-centric approach.
- Ability to work both independently and as part of a collaborative team.
- Knowledge of high-end consumer products, particularly coffee machines, is a plus.
- Proficient in using digital communication tools and customer relationship management software.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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