Patrique Mercier Recruitment Nordic

Lithuanian Speaking Customer Service for Electronics Company - Athens, Greece

Athens

FULL TIME

November 1, 2024

Patrique Mercier Recruitment is a prominent agency specializing in connecting candidates with exciting job opportunities in Greece. We are thrilled to announce a vacancy for a Lithuanian Speaking Customer Service representative for a leading Electronics Company located in the vibrant city of Athens, Greece. This position is ideal for individuals who are passionate about technology and providing exceptional customer service. As a member of our dedicated team, you will assist Lithuanian-speaking customers with their inquiries, offering guidance and support for various electronic products. Your expertise and effective communication will be key in delivering outstanding service and ensuring customer satisfaction. If you are eager to join a dynamic environment and help customers navigate the latest in electronics, we would love to hear from you!

Responsibilities:
  • Provide exceptional customer service support via phone, email, and chat.
  • Assist customers with inquiries related to electronic products and services.
  • Resolve customer complaints efficiently and professionally.
  • Guide customers through product features, troubleshooting, and setup processes.
  • Maintain accurate records of customer interactions and feedback in the CRM system.
  • Collaborate with colleagues to enhance service quality and customer satisfaction.
  • Stay updated on the latest electronic products and trends to assist customers effectively.
Requirements:
  • Fluency in Lithuanian (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Experience in customer service or a related field is preferred.
  • Excellent problem-solving abilities with a customer-centric approach.
  • Ability to work independently and within a team-oriented environment.
  • Knowledge of electronic products and technology is an advantage.
  • Proficient in using digital tools and customer relationship management systems.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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