Are you a driven, motivated senior professional searching for a challenging new position within a dynamic international company? Then look no further because we might have a match!


Who are we?


Bizzdesign is a thriving Saa S company, that has been transforming industries for the past 24 years, headquartered in Paris (FR), Berlin (GE), and Enschede (NL). We are a dedicated team of over 600 diverse individuals, representing over 25 nationalities, collaborating in over 10 countries.


At Bizzdesign, you will join a passionate team of international experts who are always ready to lend a helping hand. We offer an environment defined by integrity, low ego, problem-solving, and effective teamwork.


Our software platform plays a pivotal role in enabling global organizations, with many of them listed as Fortune 500 companies, to make informed decisions and drive change. Your work at Bizzdesign will have a tangible, worldwide impact in a constantly evolving landscape that demands continuous adaptation.


What will you do?


The Global Professional Services Director leads all service sales, planning, execution, and financial priorities for all regional teams. As a software subscription company, Bizzdesign is focused on the ultimate User Experience and shortest Time-to-Value, where you, together with the Professional Services team will drive initiatives to accelerate user adoption and deliver value for our customers with all types of services.


As a strategic leader, you will oversee all the regional SVPs Professional Services, manage the financial performance, and foster a motivated, growth-oriented team. Collaboration and influencing without authority are key to success.


Reporting to the Chief Customer Officer (CCO), you will act as a managing director for all regional and local professional services activities, and you will be a strategic advisor to the CCO and senior stakeholders across departments like Customer Success, Sales, Marketing, Strategy, and Finance.


Your responsibilities include:

• Overseeing regional and local Professional Services operations.
• Serving as the main point of contact for all Professional Services topics, including escalations with strategic global customers.
• Leading the team in delivering high-impact Professional Services projects for both customers and the company.
Driving services commercial processes: long-term planning, Quarterly Business Reviews, demand forecasting, and pipeline analysis.

• Acting as a strategic advisor to the Executive team and peers in CCO on Professional Services initiatives.
• Collaborating with the Sales team, Bizzdesign University, Customer Success, and Global Services to improve the entire customer journey (sales, adoption, value delivery, expansion).
Working with Strategy & Finance on quarterly reports and investor relations processes.

• Analyzing and reporting on core business metrics, from budget to realization and KPIs to corporate objectives.
• Performance tracking, with a focus on optimizing external billability and quality
Identifying and acting on opportunities for process and performance improvement.

• Leading a team of senior directors, fostering a culture aligned with Bizzdesign’s core values.
• Supporting individual development and promoting talent retention.
Ensuring cross-functional collaboration for strategic alignment, high-quality deliverables, and performance targets.

• Building trust as a strategic partner to senior and executive stakeholders.
• Providing impartial recommendations and actionable insights.
Communicating clearly with leaders and teams across functions to ensure business processes are effectively supported.

What are we looking for?

• Entrepreneurial mindset, being able to oversee and manage diverse teams with diverse goals across multiple regions.
• Ph D, MA/MS, or BS/BA degree with 15+ years of sales and/or services experience.
• Excellent leadership experience with demonstrated experience in changing a consultancy organization towards industry standards regarding planning, efficiency, planning, and billability.
• Thorough understanding of software sales and services practices, including software implementation processes, business consultancy, and technical integration projects.
• Demonstrated ability to cultivate large cross-functional initiatives and guide laterally and vertically.
• Ability to manage multiple priorities based on changing business needs, as well as the ability to work in a team-based, dispersed, matrix-led organization.
• Thorough organizational, planning, communication, and management skills.
• Creative and thoughtful problem-solving skills.
• Persuasive written and verbal communication skills, ability to lead, guide, resolve conflict, and cultivate consensus among diverse cross-functional stakeholders.
• Willingness & ability to travel regularly, including our regional locations in the US, Mexico, and Singapore.

What is in it for you?

• Competitive package, including a robust pension scheme.
• 28 holiday days to recharge, and more if you need them.
• Extensive investment in your development and growth.
• A dynamic working atmosphere with great colleagues who foster positivity and camaraderie and many local events to connect on a personal level.
• Collaboration within an international environment, working with colleagues from around the globe.
• A culture that values your ideas, suggestions, and initiatives, regardless of your tenure.
Support for your ideal home office setup, including a monthly ‘Work from Home Allowance.’

Are you ready to start building your future with us? Let’s meet up for a cup of coffee at our office or online if you prefer and see if we have a match!


For additional information about the role of Global Professional Services Director please contact Maria Cotorceanu who is the Team Lead Recruitment via m.cotorceanu@bizzdesign.com.


Please Note:


Our search is focused on candidates based in the Netherlands, France, and Germany.
We are not considering agency applications for this position.
To apply, please visit our website, or apply directly via the Linked In job post, as email applications will not be reviewed.