Netherlands Job Openings

citizenM

Hotel food ambassador

Amsterdam

FULL TIME

October 15, 2024

Description

We are looking for a kitchen hero, a pantry lion, a knight in shining apron to be the strongman or strongwoman behind the scenes at citizen M’s hotels. The official title is ‘food ambassador’ – but this role means so much more than its title.

The food ambassador’s purpose is to create a ‘wow!’ experience for everyone at the front-of-house – that is all hotel guests and citizen M staff. We don’t have a full-service restaurant and our menu is small – so it’s extra important that everything we serve is perfectly prepared, well presented and tasty. You will be the essential hero to make that happen – and you’ll take care of everything from placing orders to keeping the kitchen clean. Can you bring your enthusiasm and energy to our amazing hotel teams?

Your typical citizen M shift could include:

Preparing and presenting hot and cold meals for hotel guests, visitors and business meetings
Dishwashing, kitchen cleaning, food handling and cooking according to HACCP regulations
Assisting our guests (i.e. questions about the dishes or the menu)

Do you have what we’re looking for?

Have at least a basic understanding of written and spoken English
Love food and think presentation is as important as preparation
Can work with minimal supervision in a systematic and organised way, even under pressure
Always think two steps ahead – anticipate rush hour, organise tasks now for better efficiency later
Have kitchen skills – enjoy scrambling, fluffing, dressing and presenting food in an attractive way
Have knowledge of food handling requirements (HACCP) – we will also teach you what you need to know
Want to be a real kitchen hero – take pride in every dish you send out

What's in it for you?

Please note that we are only able to consider applicants with the right to work in the Netherlands.

You’ll be joining a team of ambassadors who are proud to put on their citizen M outfit every day and go out to wow our guests. You’ll help us shake up the traditional hotel industry by providing the thing our guests love most about us: exceptional service.

Competitive salaries (€ 2617, 38 hours per week)
Travel allowance covered (€ 0,21 per km / up to 75 km)
Performance rewards (potential to earn a bonus of up to 10%)
Career progression
Flexible schedules
Access to citizen M learning and development programs
Full immersion (training) program for new starters
Free citizen M experience nights for you (and discounted rate for friends and family)
Meal & coffee on us during your shift break
Pension and cycle to work scheme
Wellbeing program (EAP)
citizen M uniform and comfy shoes by On Running
Referral program - €1000 bonus if your friend joins us too

typical shifts are: our hotel operates 24/7 with a rotating flexible schedule. The typical day ambassadors shifts are: 7:00 am to 3:00 pm and 3:00 pm to 11:00 pm. We keep things dynamic and take into account your preferences, so you enjoy your other life plans.

Now hiring for Amsterdam Schiphol location.

citizen M loves diversity. We are an equal opportunity employer and welcome applications from anyone.

About citizen M

citizen M is an affordable luxury hotel chain for mobile citizens of the world. With a style that will knock your socks off, we offer citizens a real home from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious. We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. We like to do things differently. This means our hotels are not traditional… and neither are our support offices. We're open-minded, with kind hearts and global minds.

We actively seek applications from qualified individuals and groups who are under-represented in the workplace, whether in relation to religion, ethnicity, age, gender identity, sexual orientation or disability. We’re also happy to make accommodations in the interview process and beyond to best suit the needs and strengths of disabled people and neurodivergent individuals. If you require accommodations, please add a note in your application and we will work together to find the best solution possible.

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