Netherlands Job Openings

Rosewood Hotel Group

Laundry & Wardrobe Associate

Amsterdam

November 1, 2024

General Information

Country/Region

Netherlands

Province/City

Amsterdam

Location

Rosewood Amsterdam

Department

Rooms - Heart of House

Job Type

Fixed Term Contract

Job Description

A Day in the Life
As a Laundry & Wardrobe Associate at Rosewood Amsterdam, your day begins by ensuring that all linens, guest clothing, and employee uniforms meet the highest standards of cleanliness and presentation. From meticulously inspecting uniform racks and restocking wardrobes to picking up and delivering guest laundry requests, you are essential in maintaining the elegance and luxury Rosewood is known for. Whether you're performing small sewing jobs, organizing linen storage, or supporting the laundry process, every detail you manage contributes to a seamless guest experience.
Job Overview
The Laundry & Wardrobe Associate is responsible for the careful upkeep of all hotel linens, guest garments, and staff uniforms. This role requires adherence to Rosewood’s brand standards, with a focus on quality, precision, and professionalism. You will handle everything from uniform maintenance and wardrobe restocking to guest laundry pick-up and delivery, ensuring a clean and welcoming environment for both guests and team members.

Key Responsibilities

Wardrobe Management:

Inspect uniform racks daily and manage uniform turnover.
Perform regular maintenance and touch-ups on uniforms.
Restock wardrobe rails, update online inventory, and manage new stock.
Participate in implementing new uniforms and annual inventory tasks.

Guest Linen and Laundry Service:

Pick up and deliver guest laundry promptly, ensuring items meet Rosewood’s standards.
Handle small sewing tasks for guests, including sewing on furniture.
Coordinate with the outsourced laundry service, maintaining strong communication.
Keep the linen storage area organized, ensuring a well-stocked inventory.

Laundry Activities:

Wash linens, rugs, and other items in-house using appropriate cleaning products.
Support houseman with linen restocking, handling dirty and clean linens.
Report any technical issues with laundry equipment promptly.
Maintain a clean and tidy work area, adhering to health and safety regulations.

Professionalism and Flexibility:

Uphold Rosewood’s standards for professional conduct, safety, and cleanliness.
Collaborate with other associates to support the hotel’s overall success.
Follow lost and found procedures and other established protocols.

Critical Skills & Qualifications

Physically fit, with a neat appearance and strong punctuality.
Flexible with scheduling to accommodate business needs.
Team-oriented, motivated, and able to work independently.
Excellent communication skills, with fluency in English.
Previous experience in laundry is required.

Social Impact
At Rosewood, we are committed not only to exceptional guest experiences but also to positively impacting the communities where we operate. Through our "Rosewood Impacts" program, we engage in sustainability initiatives, support community well-being, and foster social responsibility. Joining our team means becoming part of a company that values respect, collaboration, and giving back.
Legal Requirements
Applicants must have EU citizenship or a valid work permit for the Netherlands. Unfortunately, we cannot sponsor a visa for this position.

About Us

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.

For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.

The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.

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