Lead Operations Excellence and Drive Success in Gulberg!
Are you an experienced operations leader with a proven track record of managing complex business processes? Digital Solutions Direct, a UK-based Digital Marketing Agency, is seeking a strategic and dynamic General Manager - Operations to join our team in Gulberg, Lahore. This role offers the opportunity to oversee our operational strategies, enhance efficiency, and ensure the highest standards of service delivery across our organization.
Why Digital Solutions Direct?
At Digital Solutions Direct, we pride ourselves on our commitment to operational excellence and client satisfaction. As the General Manager - Operations, you will play a crucial role in driving the company's operational strategies, optimizing processes, and leading a talented team to deliver exceptional results.
About Digital Solutions Direct
UK-Based Digital Marketing Agency: Providing innovative digital marketing and operational solutions to clients globally.
Proven Success: Our team is dedicated to delivering impactful results that drive success for our clients in the UK, USA, Canada, and beyond.
Global Reach: Manage operations that support international clients, ensuring the delivery of high-quality services tailored to their needs.
What We Offer
Competitive Salary: Starting salary of 1 lakh PKR, commensurate with experience and expertise.
Performance Bonuses: Opportunity to earn performance-based bonuses for achieving operational targets and improving efficiency.
Food Allowance: Receive a negotiable monthly food allowance to support your well-being while leading our operations team.
Training & Development: Access to ongoing professional development programs to enhance your leadership and operational skills.
Key Responsibilities
Strategic Leadership: Develop and implement operational strategies that align with the company's business goals and drive efficiency.
Team Management: Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence and collaboration.
Process Optimization: Identify and implement process improvements to enhance productivity, reduce costs, and improve service delivery.
Resource Management: Oversee resource allocation, ensuring optimal utilization of staff, technology, and budgets.
Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure operational performance, implementing corrective actions as necessary.
Client Engagement: Collaborate with clients to understand their needs and ensure that operations meet or exceed their expectations.
Cross-Functional Collaboration: Work closely with other departments to ensure seamless communication and coordination across the organization.
Essential Skills for Success
Operations Experience: Minimum of 3-5 years of experience in operations management, preferably in the digital marketing or related industries.
Leadership Skills: Proven ability to lead and motivate teams, with strong interpersonal and communication skills.
Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Process Improvement: Demonstrated experience in identifying opportunities for process enhancements and implementing effective solutions.
Client-Focused: A commitment to delivering exceptional service and building strong client relationships.
Project Management: Experience in managing multiple projects and priorities in a fast-paced environment.
What We’re Looking For:
Experience: Minimum of 3-5 years in operations management with a successful track record in a leadership role.
Strategic Thinker: Ability to think critically and strategically about operational processes and improvements.
Tech-Savvy: Familiarity with operational tools and technologies that drive efficiency and productivity.
Results-Oriented: Strong focus on achieving results and meeting operational goals.
Why This Role is Perfect for You
Lead Operational Excellence: Take charge of optimizing our operations and ensuring the highest standards of service delivery.
Dynamic Environment: Work in a vibrant team in Gulberg, Lahore, surrounded by innovation and creativity.
Career Advancement: This role offers opportunities for career growth within the company, with the potential to take on additional leadership responsibilities.
Global Exposure: Engage with international clients, broadening your professional experience and network.
If you have submitted an application, please also fill out this form: https://docs.google.com/forms/d/e/1FAIp QLSf JZBZKr5rr1j GUWL8zl Jz I5urxdasuqbqxb JRLqrg6vj OOEg/viewform
Location: Gulberg, Lahore, Pakistan
Job Type: Full-Time/Permanent
Shift: Day Shift
Apply Before: Oct 22, 2024
Job Type: Full-time
Pay: From Rs100,000.00 per month
Application Question(s):

• Do you have 3-5 years in operations management with a successful track record in a leadership role?
• Are you familiar with operational tools and technologies that drive efficiency and productivity?