Philippines Job Openings

Acquire BPO

Billing Assistant

Pasig City

FULL TIME

October 18, 2024

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?
Come for a career, stay for the fun!

HMO coverage for you and your family
Yearly Kick Off Parties with major giveaways
Enjoy complimentary breakfast every week to start your day right.
Engage with your team through various activities designed to foster collaboration and fun.
Access professional development opportunities to enhance your career growth.

A Glimpse into Your New Role
As a Billing Specialist, you play a crucial role within our billing operations to achieve industry-leading standards. Your responsibilities are pivotal in ensuring smooth billing processes that consistently meet client agreements and contribute to overall operational efficiency. You'll execute a 'best in class' billing process aimed at minimizing work in progress (WIP) and reversals, enhancing cash flow, and maintaining strict compliance with client agreements. Collaboration within the team is key, fostering a culture of shared success. Additionally, you'll bring a continuous improvement mindset to your role, constantly refining processes to optimize efficiency.

Ensure clarity and compliance in bill narrations for e Billing systems.
Conduct compliance checks based on client SLAs.
Develop expertise in the Firm’s billing systems through training and experimentation.
Manage email communications by sending bills and pre-bills to clients and billing lawyers.
Collaborate with partners to flag and address write-offs.
Coordinate with fee-earners to gather and process pre-bills and manage work in progress (WIP).
Prepare and analyze WIP reports for billing according to SLAs, communicating findings to lawyers.
Handle bill reversals and communicate billing plans to lawyers.
Process billing accurately by adding disbursements to final bills and ensuring rates align with client agreements.
Contribute to Firm projects as needed and ensure accurate billing documentation is saved in File Site.

What You’ll Bring

Demonstrated billing management experience gained in the legal sector (preferable) or within the broader professional services sector.
Aderant expertise and e Billing experience is preferred but not required.
Analytical and detail oriented.
An excellent problem solver with great project management and communication skills.
Sound MS Excel skills.
Excellent written and oral communication skills.
Strong service orientation.
Ability to work independently, take initiative, multi-task and set priorities.
Ability to establish and maintain productive and respectful working relationships.
Demonstrated commitment to innovation and efficiency.

With a diverse global team working together, we proudly embrace and live by these shared values:

Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each other.

What are you waiting for?

Join the A-Team and experience the A-Life!

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