Philippines Job Openings
In.Corp Corporate Services Philippines, Inc.
Leads Management Junior Associate
Taguig
FULL TIME
October 14, 2024
The Leads Management Junior Associate handles inquiries from multiple channels, records details in databases, and ensures timely transfer to the appropriate team. They provide accurate information on services, follow up on leads, maintain data accuracy, and serve as backup for the Front Desk when needed. Strong communication and organizational skills are essential.
Job Requirements:
- College graduate in any field.
- Fresh graduate or 2-3 years of relevant work experience.
- Preferably with experience in customer service or business development.
- Strong English communication skills, both verbal and written.
- Proficient in proper phone etiquette.
- Able to work well under pressure and effectively collaborate as a team player.
- Detail-oriented and highly organized.
- Proficient in MS Office applications.
- Willing to work in BGC, Taguig City.
- Accurately record details of all incoming inquiries from channels such as email, phone, messaging apps (Viber, Whats App, etc.), Skype, walk-ins, social media, and other forums.
- Answer calls, log caller details in the SDG Inquiries spreadsheet and Pipedrive, and promptly forward them to the Leads Management team or appropriate consultant/department.
- Provide accurate information about company services, including those of affiliate companies, and assist potential clients as needed.
- Follow up on the status of inquiries forwarded to KMC consultants according to SDG protocols.
- Regularly update and ensure the accuracy of encoded data in the SDG spreadsheet and Pipedrive, ensuring follow-up schedules for KMC leads are adhered to.
- Serve as backup Front Desk Associate when the Receptionist is on leave or unavailable.
At our firm, we take immense pride in our 17 years of unwavering commitment to assisting both local and foreign enterprises in navigating the intricate landscape of doing business in the Philippines. What sets us apart is our dedication to delivering a comprehensive suite of corporate services that cater to businesses of all sizes.
In.Corp Philippines stands as a beacon of excellence in corporate solutions, with a remarkable company culture, a clear career trajectory for our dedicated employees, and a genuine commitment to the health and well-being of our team members. Join us and be part of a vibrant community that thrives on growth, collaboration, and employee well-being.
What we offer:
- Premium Health Insurance (HMO).
- Holistic Employee Well-being Focus
- Flexible Work Arrangement
- Competitive Rewards & Incentives
- Monthly Employee Engagement Activities
- Career Advancement Pathways
- Paid Referral Program
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- 8 hour shift
- Day shift
- Monday to Friday
- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
- Taguig City: Reliably commute or planning to relocate before starting work (Preferred)
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