South Africa Job Openings
HotelJobs.co.za
Travel Specialist | Spanish Speaking | Johannesburg
Sandton
FULL TIME
August 30, 2024
Key Responsibilities:
- Innovative Itinerary Design: Create unique and personalized leisure FIT itineraries, thinking outside the box to exceed client expectations.
- Reservation Management: Oversee the entire booking process, from initial quotes to finalizing bookings, invoicing, and preparing travel documents.
- Adherence to Standards: Ensure all turnaround times align with standard operating procedures.
- Proactive Sales: Actively promote products and services to create the best possible itineraries for guests.
- Effective Communication: Maintain clear and consistent communication with colleagues, agents, operators, guests, and suppliers.
- Commitment to Values: Uphold core values of care for people, land, and wildlife in all interactions.
- Strong understanding of delivering top-tier service to agents and guests.
- In-depth knowledge of Tourplan or similar booking systems.
- Comprehensive understanding of WETU.
- Extensive geographical, logistical, and product knowledge of South, Southern, and East Africa.
- A keen willingness to learn and grow in the role.
- Fluency in both verbal and written Spanish, preferably South American Spanish.
- Exceptional communication skills with a strong command of English.
- Fluency in Spanish (both verbal and written).
- Excellent time and desk management skills, with the ability to work methodically and stay focused.
- Ability to thrive under pressure and take initiative.
- Deep understanding of the travel industry, particularly inbound tour operations.
- Meticulous attention to detail.
- Strong writing skills, especially in creating detailed explanations or descriptions.
- A client-focused approach with a calm, professional demeanor.
- Proficiency in Word and Excel.
- An independent, curious, and proactive attitude.
- A minimum of 3-5 years of inbound tour operating experience.
- Extensive knowledge of at least two of the three regions: South Africa, Southern Africa, or East Africa.
- Competitive market-related salary.
- Permanent position based in Sandton.
Please note: Due to the high volume of applications, if you do not hear from us within 7 working days of submitting your application, please consider your application for this position as unsuccessful. However, we encourage you to apply for any future positions that may be of interest.
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