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• hours per week - until October 2026

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A special place

At Redland City Council, you can help improve lives, while shaping your career in a truly special place. Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.

Here, every role matters … Together, we’re focused on serving our community. Join us so together we can improve the Redlands for today and tomorrow.

Your opportunity

As our Business Analyst, you will assist in the delivery of the ERP Moderdernisation Program within Redland City Council. The role is to analyse and document business processes and procedures relating to core business systems, and to identify, develop and implement improvements to processes and strategies to deliver project outcomes.

Guided by our Values , you will:
Conduct a business process review of Council's existing processes through the documentation, analysis and re-engineering of existing and future business processes and systems, to facilitate business and system improvement initiatives with a best practice focus.

Influence stakeholder understanding of business process improvement opportunities and recommend business process solutions to improve productivity.

Document a current-state Functional Utilization Map (FUM) for all Tech One software across all groups and units at RCC and a Functional Equivalency Map (FEM) for all Tech One software across all FUM items identified in the FUM.

Document business requirements for technology solutions and business process change that meet both the business needs and align to Line of Business and corporate plans.

Ensure business processes are supported through the full lifecycle for the duration of the project. Including working with quality management (Training, Testing, UAT and Go-live) with post go-live, defects management support.

For full details, take a look at the P o sition Description .

What you’ll bring

First and foremost, you’ll need to live and breathe our Values , as they are fundamental to the way we go about our work and the relationships we build.

We would love to hear from you or someone you know who has:
Substantial experience in a business analyst role with highly developed consultation skills.

Skills and experience in documentation development demonstrated by achievement in: Using BPMN, diagramming complex business processes. Preparing business requirements in accordance with industry business analyst. body of knowledge (BABOK) standards.

Experience and skills in Functional Utilization Mapping and Functional Equivalency Mapping for a complex enterprise system.

Demonstrated project experience using a proven project management methodology (e.g. PRINCE 2). Experience in effectively managing multiple priorities and ability to multitask across projects/work packages concurrently.

Why join us

We asked our people why they choose to work at Redland City Council. They say it’s about two things: feeling connected to the Redlands Coast as a truly special place and the incredible career and development opportunities at Council.

Here, you can:
Improve lives, for today and tomorrow. You will make an impact in our organisation by assisting in the delivery of the ERP Moderdernisation Program.

Achieve, for the community and your career. We’ll support you every step of the way and you will have a huge impact on the work we do.

Experience variety, and grow as a result. Upskill, try new roles and broaden your horizons. Council is an amazing place to grow and diversify professionally.

Find the right balance to bring the best you. We offer attractive benefits, ongoing support and flexible working arrangements.

Here are some more reasons for loving working with us:
Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave!

Ex-gratia day offered during the Christmas/New Year break.

Access to professional and leadership development programs and education/study assistance.

Mentoring and coaching opportunities to increase your industry knowledge and business acumen.

Diverse secondment opportunities for career development.

Reward and recognition programs.

Wellbeing programs and social club.

Access to discounts with over 400 leading retailers.

Access to Red Flex – our flexible work program offering flexibility in how, when and where you work.

Visit our careers page to learn more and read the stories of our incredible people .

Eligibility

Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
To be eligible for employment, applicants must have the legal right to work in Australia.

Desirable

Tertiary qualification in information management, business or related discipline.
Project management certification.
Business Analyst certification.
BABOK and Prince 2 Methodology knowledge.

Ready to join us

Applications will only be accepted through Council’s Web Recruitment system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:
Cover letter (one page); and

Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

Specific information on the position () can be obtained by contacting on (07) . Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on .

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.

Applications will not be accepted from a third party.

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