Introduction to the job
We are seeking experienced Service Now Developers to join our Service Management Agile Release Train (ART). In this role, you will work closely with the Dev Ops teams within our ART to drive productivity and improve service delivery across the organization. By leveraging the power of the Service Now platform, we aim to create an enterprise-wide, one-stop shop for fast, high-quality services. You will play a key part in delivering integrated and automated workflows, enabling employees to work more efficiently and focus on what matters most.
Job Mission:
As a Service Now Developer, you will be responsible for translating functional specifications into the best possible technical implementations, ensuring maximum value for our stakeholders. This role sits at the heart of an empowered team that makes autonomous decisions on how to design, build, and deliver new solutions.
You will work within established organizational and architectural guidelines defined by the System Architect to ensure quality and consistency. In this role, you will collaborate closely with the Product Owner to define clear and actionable user stories, and you will support the Scrum Master in building a high-performing, collaborative team. Beyond technical development, you’ll coach and challenge other team members, contributing to their growth and development. Your mission is to elevate the entire team to deliver higher levels of value, predictability, and agility.

Education and Experience:

• As a Service Now Developer with a Service Now Administrator certification and 5 to 7+ years of development experience, you are a master in designing, planning, building, delivering, and administering Service Now solutions.
• Requires a MSc. degree in Information Technology, Data Science or equivalent
• You provide guidance on solution direction, collaborating with stakeholders and functional consultants to translate business requirements into sustainable Service Now developments, improvements, and implementations.
• Your responsibilities include developing complex technical components, performing system integrations, and creating reusable modules that can be leveraged in future projects.
• Additionally, you will serve as a mentor and coach to junior developers, fostering their growth and development.

Skills you must have :-

• Extensive experience with Service Now HRSD, CSM and other business and IT related modules (ITSM) and processes. A good understanding of related business concepts is a pre.
• Experience with the Service Now core application UI and workflow configuration (including flow designer), report development, integration components (e.g. LDAP, SSO, Mule Soft).
• Experience with Web Technologies (e.g. Java Script, Web Services, XML), Service Portal concepts (e.g. UI Builder, Angular JS) and working in a Saa S environment.
• Experience with E2E solution delivery, including building, (automated) testing, CI/CD concepts and running operational activities (incident management, request automation, problem solving, root cause analysis)

Besides the more technical skills and competences, you’re Agile and or SAFe certified. You’re highly motivated and energetic and can pass your enthusiasm towards the teams and others. Your consulting, mentoring and coaching skills are strong and you are a great result driven person and communicator. You are outgoing, actively building relationships while building value for your stakeholders. You act like an entrepreneur and take ownership.
As ASML is an international organization, we are looking for a talent with excellent English communication and presentation skills, both verbal and in written communication.

What you can expect :-
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. Where automation is the new norm and where is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, What do we expect ?

• Collaborate with Product Owner to create and refine user stories and acceptance criteria
• Feel end2end ownership for the Team Scope as agreed in the Sprint Planning.
• Challenge your Product Owner and peers to continuously strive for the highest level of quality
• Conduct research, design, prototype, and other exploration activities

Context of the position
ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands; the heart of the Eindhoven region, also known as ‘Brainport’, Europe’s top tech hub.
We also have offices in the US, Asia and several other countries in Europe. In total we have presence in 16 countries.

The sub-department is within the IT organization is the IT Solution Delivery Corporate Portfolio. This portfolio is responsible for innovation projects and changes in the IT systems supporting the corporate organization.
You will be reporting to the IT GL Corporate.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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