Greece Job Openings
Patrique Mercier Recruitment Nordic
Estonian Speaking Support for Social Media - Instant Messaging - Athens, Greece
Athens
FULL TIME
November 1, 2024
Responsibilities:
- Engage with customers through instant messaging on social media platforms in Estonian.
- Effectively troubleshoot and resolve user inquiries while maintaining a friendly and professional demeanor.
- Provide assistance and guidance on how to utilize social media features effectively.
- Document user interactions and report feedback to improve service delivery.
- Stay updated on current social media trends and platform changes to provide informed support.
- Collaborate with team members to enhance overall user satisfaction and service quality.
- Fluency in Estonian (both written and spoken) is essential; proficiency in English is a plus.
- Strong communication and interpersonal skills.
- Previous experience in customer service or a similar support role is preferred.
- Familiarity with social media platforms and instant messaging applications.
- Effective problem-solving abilities with a focus on user satisfaction.
- Able to work independently and efficiently in a team-oriented environment.
- Willingness to learn and adapt to new technologies and processes.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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