Greece Job Openings

Patrique Mercier Recruitment Nordic

Estonian Speaking Video Streaming Support with full relocation - Athens, Greece

Athens

FULL TIME

November 1, 2024

Patrique Mercier Recruitment Nordic is excited to announce a fantastic opportunity for Estonian Speaking Video Streaming Support professionals to join our team in the beautiful city of Athens, Greece. This role comes with full relocation support, allowing you the chance to explore the rich culture and history of Greece while providing vital assistance to our Estonian-speaking clients. As a Video Streaming Support Specialist, you will engage with customers to address their inquiries about video streaming services, troubleshoot technical issues, and ensure an exceptional viewing experience. If you are passionate about technology and customer service, this position is an excellent fit for you!

Responsibilities:
  • Provide outstanding support to Estonian-speaking customers through phone, email, and chat regarding video streaming services.
  • Troubleshoot and resolve technical issues related to video playback, account access, and device compatibility.
  • Assist customers with setup processes and clearly explain service features.
  • Maintain accurate records of customer interactions and document technical issues and solutions.
  • Work collaboratively with the technical support team to improve service quality and customer satisfaction.
  • Gather and report customer feedback to drive service enhancement initiatives.
Requirements:
  • Fluency in Estonian (both spoken and written) is essential.
  • Previous experience in customer support or a related role in the tech or streaming industry is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to troubleshoot technical issues and deliver effective solutions.
  • Familiarity with video streaming platforms and technologies is advantageous.
  • Willingness to relocate to Athens, Greece, with full relocation assistance provided.
  • Self-motivated with the ability to manage multiple tasks in a dynamic environment.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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