Greece Job Openings
Patrique Mercier Recruitment Nordic
Estonian Speaking Video Streaming Support with full relocation - Athens, Greece
Athens
FULL TIME
November 1, 2024
Responsibilities:
- Provide outstanding support to Estonian-speaking customers through phone, email, and chat regarding video streaming services.
- Troubleshoot and resolve technical issues related to video playback, account access, and device compatibility.
- Assist customers with setup processes and clearly explain service features.
- Maintain accurate records of customer interactions and document technical issues and solutions.
- Work collaboratively with the technical support team to improve service quality and customer satisfaction.
- Gather and report customer feedback to drive service enhancement initiatives.
- Fluency in Estonian (both spoken and written) is essential.
- Previous experience in customer support or a related role in the tech or streaming industry is preferred.
- Excellent communication and problem-solving skills.
- Ability to troubleshoot technical issues and deliver effective solutions.
- Familiarity with video streaming platforms and technologies is advantageous.
- Willingness to relocate to Athens, Greece, with full relocation assistance provided.
- Self-motivated with the ability to manage multiple tasks in a dynamic environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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