Greece Job Openings
Patrique Mercier Recruitment Nordic
Estonian Speaking Customer Experience Associate - Athens, Greece
Athens
FULL TIME
November 1, 2024
Responsibilities:
- Deliver exceptional customer service via phone, email, and chat channels.
- Respond promptly to customer inquiries, ensuring clear and accurate communication.
- Effectively resolve customer complaints and issues to ensure satisfaction.
- Guide customers through our products and help troubleshoot any challenges they encounter.
- Maintain detailed documentation of customer interactions to support quality assurance efforts.
- Collaborate with team members to share insights and improve service delivery.
- Stay informed about product updates and industry trends to effectively assist customers.
- Fluency in Estonian (both verbal and written) is essential.
- Excellent communication and interpersonal skills.
- Previous experience in customer service or related fields is preferred.
- Strong problem-solving skills and a customer-focused mindset.
- Ability to work independently and collaboratively in a team setting.
- Familiarity with high-quality consumer products is a plus.
- Proficient in using customer relationship management (CRM) systems and digital communication tools.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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