Greece Job Openings

Patrique Mercier Recruitment Nordic

Icelandic Speaking Customer Service for High-End Coffee Machines- Athens, Greece

Athens

FULL TIME

October 31, 2024

Patrique Mercier Recruitment is a leading agency dedicated to connecting talented candidates with exceptional job opportunities in Greece across various exciting industries. We are currently seeking an Icelandic Speaking Customer Service representative for High-End Coffee Machines to join a prestigious team in Athens, Greece. This role is tailored for individuals who are not only passionate about delivering outstanding customer service but also have a deep appreciation for premium coffee products. In this position, you will serve as the primary point of contact for Icelandic-speaking customers, assisting them with inquiries, resolving issues, and guiding them through the features of our high-end coffee machines. If you are ready to enhance customer experiences in a luxury market and thrive in a customer-focused environment, we would love to hear from you!

Responsibilities:
  • Deliver exceptional customer service via phone, email, and chat communications.
  • Assist customers with inquiries related to high-end coffee machines and accessories.
  • Efficiently address and resolve customer complaints with professionalism.
  • Guide customers through the setup, operation, and maintenance of their coffee machines.
  • Provide accurate information on product offerings, promotions, and technical support.
  • Maintain detailed records of customer interactions in the system.
  • Collaborate with colleagues to continually improve the customer service experience.
Requirements:
  • Fluency in Icelandic (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service, particularly in premium product sectors, is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently as well as part of a team.
  • A passion for coffee and knowledge of high-end coffee machines is highly desirable.
  • Proficiency in using technology and customer management systems.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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