Greece Job Openings
Patrique Mercier Recruitment Nordic
Icelandic Speaking IT Representatives with full relocation - Remote in Greece
FULL TIME
October 31, 2024
Responsibilities:
- Provide exceptional IT support to Icelandic-speaking customers through various communication channels, including phone, email, and chat.
- Troubleshoot and resolve a wide range of technical issues related to software, hardware, and networking.
- Assist customers with product installations, configurations, and updates.
- Document customer interactions and maintain accurate records of solutions provided.
- Collaborate with team members to enhance service delivery and address customer needs effectively.
- Collect and analyze feedback from customers to identify areas for improvement in services.
- Fluency in Icelandic (spoken and written) is essential.
- Experience in IT support or a similar technical role is highly desirable.
- Strong communication, problem-solving, and analytical skills.
- A customer-focused approach with the ability to manage challenging situations effectively.
- Technical knowledge of IT systems, software, and customer service practices.
- Willingness to relocate to Greece, with all relocation expenses covered by the company.
- Able to work independently and as part of a remote team.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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