Greece Job Openings
Patrique Mercier Recruitment Nordic
Icelandic Speaking Video Streaming Support with full relocation - Athens, Greece
Athens
FULL TIME
October 31, 2024
Responsibilities:
- Provide top-notch support to Icelandic-speaking customers via phone, email, and chat regarding video streaming services.
- Diagnose and resolve technical issues related to video playback, account management, and device functionality.
- Assist customers with setup processes and educate them on service features.
- Document customer interactions and maintain comprehensive records of issues and solutions.
- Collaborate with the technical support team to continually improve service quality.
- Gather and analyze customer feedback to support ongoing service enhancements.
- Fluency in Icelandic (both spoken and written) is required.
- Experience in customer support or a similar role within the tech or streaming industry is preferred.
- Strong communication and interpersonal skills.
- Ability to troubleshoot technical problems effectively and offer practical solutions.
- Familiarity with video streaming technologies and platforms is a plus.
- Willingness to relocate to Athens, Greece, with full relocation assistance provided.
- Self-driven and capable of thriving in a remote working environment while managing multiple responsibilities.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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