Greece Job Openings

Patrique Mercier Recruitment Nordic

Icelandic Speaking Emergency Roadside Assistance - Remote in Greece

FULL TIME

October 31, 2024

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for an Icelandic Speaking Emergency Roadside Assistance representative to work remotely from Greece! Our agency is dedicated to connecting talented professionals with esteemed employers who value their multilingual skills. In this role, you will be the key point of contact for customers in need of urgent roadside assistance, providing immediate support and guidance in Icelandic. This remote position provides the flexibility to work from anywhere while making a significant difference in customers' lives. If you're passionate about helping others and thrive in challenging environments, we want you on our team!

Responsibilities:
  • Quickly respond to emergency calls from customers seeking roadside assistance.
  • Communicate effectively in Icelandic, ensuring customers receive clear and compassionate support.
  • Coordinate with local service providers to arrange timely assistance for clients.
  • Maintain a calm and professional approach while managing stressful situations.
  • Accurately document all interactions and solutions in the system.
  • Collaborate with team members to enhance service quality and boost customer satisfaction.
Requirements:
  • Fluency in Icelandic (spoken and written) is essential.
  • Strong customer service and communication skills.
  • Previous experience in customer service or emergency assistance is a plus.
  • Excellent problem-solving skills and the ability to stay composed under pressure.
  • Experience with remote work is advantageous.
  • Flexibility to work varied hours, including evenings and weekends.
  • Familiarity with digital communication tools and software applications.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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