Greece Job Openings
Patrique Mercier Recruitment Nordic
Icelandic Speaking Customer Support for Transportation Service- Remote in Greece
FULL TIME
October 31, 2024
Responsibilities:
- Deliver high-quality customer support via phone, email, and chat.
- Assist customers with inquiries regarding transportation services, including bookings and changes.
- Efficiently resolve customer complaints and provide effective solutions.
- Educate customers about available services and guide them through the process.
- Maintain accurate records of customer interactions for quality assurance.
- Collaborate with team members to enhance overall service delivery.
- Fluency in Icelandic (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving abilities with a commitment to customer satisfaction.
- Ability to work independently and effectively manage time in a remote setting.
- Interest in the transportation industry is advantageous.
- Familiarity with customer service software is a plus.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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