Greece Job Openings
Patrique Mercier Recruitment Nordic
Irish Speaking Customer Experience Associate - Athens, Greece
Athens
FULL TIME
October 31, 2024
Responsibilities:
- Deliver outstanding customer service through various channels, including phone, email, and chat.
- Respond to customer inquiries promptly and accurately, ensuring an exceptional experience.
- Address and resolve customer complaints and issues effectively.
- Assist customers in understanding products and troubleshooting challenges.
- Maintain detailed documentation of customer interactions for continuous improvement.
- Collaborate with team members to share insights and enhance service delivery.
- Stay updated on product knowledge and industry trends to better assist customers.
- Fluency in Irish (both verbal and written) is essential.
- Excellent communication and interpersonal skills.
- Prior experience in customer service or a related field is preferred.
- Strong problem-solving skills with a focus on customer satisfaction.
- Ability to work both independently and collaboratively within a team.
- Familiarity with high-quality consumer products is advantageous.
- Proficient in using customer relationship management (CRM) systems and digital communication tools.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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