Patrique Mercier Recruitment Nordic

Irish Speaking Video Streaming Support with full relocation - Remote in Greece

FULL TIME

October 31, 2024

Patrique Mercier Recruitment Nordic is excited to offer a fantastic opportunity for Irish Speaking Video Streaming Support professionals to join our dynamic team with the flexibility of remote work from Greece, supported by full relocation assistance. This position enables you to immerse yourself in the stunning culture and scenery of Greece while helping our Irish-speaking clients enjoy their video streaming experience. As a Video Streaming Support Specialist, you will effectively address customer inquiries, troubleshoot technical issues, and ensure a seamless content viewing experience. If you are passionate about technology and committed to providing excellent customer service, this role is perfect for you!

Responsibilities:
  • Provide top-notch support to Irish-speaking customers via phone, email, and chat regarding video streaming services.
  • Troubleshoot and resolve technical issues related to video playback, account management, and device compatibility.
  • Assist customers with setup processes and clarify service features effectively.
  • Maintain accurate documentation of customer interactions and issue resolutions.
  • Work closely with the technical support team to enhance the overall quality of service.
  • Collect and analyze customer feedback to suggest improvements in services offered.
Requirements:
  • Fluency in Irish (both spoken and written) is essential.
  • Previous experience in customer support or a similar role in the tech or streaming industry is preferred.
  • Strong communication skills and the ability to solve problems efficiently.
  • Proficient in troubleshooting technical issues related to video streaming.
  • Familiarity with video streaming services and technologies is a plus.
  • Willingness to work remotely with full relocation assistance to Greece offered.
  • Self-motivated and able to handle multiple tasks in a fast-paced environment.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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