Patrique Mercier Recruitment Nordic

Irish Speaking Customer Service for High-End Coffee Machines - Remote in Greece

FULL TIME

October 31, 2024

Patrique Mercier Recruitment is a leading agency dedicated to matching talented candidates with exceptional job opportunities across Greece. We are currently seeking an Irish Speaking Customer Service representative for High-End Coffee Machines to work remotely from Greece. This exciting role is tailored for individuals who are passionate about gourmet coffee and have a strong commitment to providing excellent customer service. In this position, you will assist Irish-speaking customers by addressing their inquiries, resolving issues, and offering guidance on our luxury coffee machines. Your fluency in Irish will be essential in ensuring that customers receive tailored support and information, creating an exceptional experience with our high-end products. If you are eager to contribute to a reputable company while enjoying the flexibility of remote work, we would love to hear from you!

Responsibilities:
  • Deliver outstanding customer service through phone, email, and chat in Irish.
  • Assist customers with questions about high-end coffee machines and related products.
  • Effectively resolve customer complaints and technical issues.
  • Guide customers through product setup, usage, and maintenance.
  • Provide accurate product information, promotions, and company policies.
  • Maintain detailed records of customer interactions in the CRM system.
  • Collaborate with colleagues to ensure high standards of service and efficiency.
Requirements:
  • Fluency in Irish (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or a related field is an asset.
  • Excellent problem-solving abilities with a strong focus on customer satisfaction.
  • Ability to work independently in a remote environment.
  • Keen interest in high-end consumer products, particularly coffee machines, is a plus.
  • Proficient in using digital tools and customer management systems.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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