Patrique Mercier Recruitment Nordic

Irish Speaking Customer Service for the Top Electronics Company - Athens, Greece

Athens

FULL TIME

October 31, 2024

Patrique Mercier Recruitment is a premier agency focused on connecting candidates with exciting job opportunities in their native languages across Greece. We are currently seeking an Irish Speaking Customer Service representative for a leading Electronics Company based in Athens, Greece. This role is ideal for individuals who have a passion for technology and a commitment to providing exceptional customer service. You will be assisting Irish-speaking customers with their inquiries, troubleshooting issues, and delivering information about high-quality electronic products. Your role will be essential in ensuring customer satisfaction and fostering a positive relationship with our prestigious brand. If you are enthusiastic about technology and enjoy helping people, we would love to hear from you!

Responsibilities:
  • Deliver outstanding customer support via phone, email, and chat, focusing on the Irish-speaking market.
  • Address customer inquiries related to electronic products and services.
  • Efficiently resolve complaints and technical issues, ensuring customer satisfaction.
  • Educate customers on product features, troubleshooting, and usage tips.
  • Maintain detailed records of customer interactions and issues in the CRM system.
  • Collaborate with team members to improve overall service quality and performance.
Requirements:
  • Fluency in Irish (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service, especially in the technology or electronics sector, is preferred.
  • Excellent problem-solving skills and a dedicated customer-centric approach.
  • Ability to work independently in a fast-paced, remote environment.
  • A passion for technology and an understanding of electronic products.
  • Proficient in using digital tools and customer management software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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