Patrique Mercier Recruitment Nordic

Irish Speaking Customer Service with full relocation - Athens, Greece

Athens

FULL TIME

October 31, 2024

Patrique Mercier Recruitment is a distinguished agency specializing in connecting candidates with exciting job opportunities across Greece. We are currently seeking an Irish Speaking Customer Service representative for a fantastic role based in Athens, Greece, which comes with full relocation support. This position is an excellent opportunity for individuals who have a passion for delivering exceptional customer service and wish to immerse themselves in the vibrant culture of Greece. In this role, you will serve as the main point of contact for Irish-speaking customers, addressing inquiries, resolving issues, and providing detailed information about our products and services. Your ability to communicate effectively in Irish will be essential in ensuring our customers have a seamless experience. If you are ready to embark on a new adventure with a supportive relocation package, we encourage you to apply!

Responsibilities:
  • Provide outstanding customer service through phone, email, and chat communications in Irish.
  • Assist customers with inquiries related to products, services, and account management.
  • Effectively resolve customer complaints while maintaining a high level of professionalism.
  • Guide customers through processes and ensure their needs are met.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with team members to enhance overall service quality.
Requirements:
  • Fluency in Irish (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service or a related role is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Willingness to relocate to Athens, Greece, with full support provided.
  • Ability to work independently and as part of a team.
  • Proficiency in using digital tools and customer relationship management software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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