Greece Job Openings
Patrique Mercier Recruitment Nordic
Nordic Speaking Support for Social Media - Instant Messaging - Remote in Greece
FULL TIME
October 24, 2024
Responsibilities:
- Engage with customers via instant messaging on social media platforms in a Nordic language.
- Efficiently troubleshoot customer inquiries while maintaining a friendly and professional communication style.
- Guide users in optimizing their experience on social media platforms.
- Document interactions to identify trends and improve service quality.
- Stay updated on social media trends and features to provide informed support.
- Collaborate with team members to enhance customer service delivery.
- Fluency in a Nordic language (Danish, Swedish, Norwegian, Finnish) is essential; English proficiency is a plus.
- Exceptional communication and interpersonal skills.
- Previous experience in customer service or a similar role is desirable.
- Comprehensive understanding of social media platforms and instant messaging applications.
- Strong problem-solving skills with a focus on user satisfaction.
- Able to work independently and thrive in a remote work environment.
- Eagerness to learn and adapt to new technologies and processes.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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