Greece Job Openings

Patrique Mercier Recruitment Nordic

Nordic Speaking Customer Support for Luxury Jewellery - Remote in Greece

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is thrilled to offer a remote opportunity for a Nordic Speaking Customer Support representative for a prestigious Luxury Jewellery brand. This position allows you to work from anywhere in Greece while delivering exceptional service to a discerning clientele. You will play a crucial role in assisting customers with their inquiries about luxury products, ensuring that each interaction reflects the elegance and sophistication of the brand. If you are fluent in a Nordic language and have a passion for luxury goods, we would love to hear from you!

Responsibilities:
  • Provide outstanding customer service via phone, email, and chat while working remotely.
  • Assist clients with inquiries related to jewellery products, orders, and brand information.
  • Swiftly and professionally resolve customer complaints and issues.
  • Offer tailored recommendations based on customer needs and preferences.
  • Keep accurate records of customer interactions and feedback.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
Requirements:
  • Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) is required.
  • Excellent verbal and written communication skills.
  • Previous experience in luxury customer service or retail is highly desirable.
  • Strong problem-solving abilities with a customer-focused approach.
  • Ability to maintain professionalism in high-pressure situations.
  • Interest in luxury jewellery and fashion is a significant advantage.
  • Proficiency in customer relationship management systems is preferred.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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