Greece Job Openings
Patrique Mercier Recruitment Nordic
Nordic Speaking Customer Service Financial Sector - Remote in Greece
FULL TIME
October 24, 2024
Responsibilities:
- Provide exceptional customer support via phone, email, and live chat.
- Assist customers with queries regarding financial products and services.
- Efficiently resolve customer complaints and ensure satisfaction.
- Educate customers on financial services, their features, and benefits.
- Maintain accurate records of customer interactions in the database.
- Collaborate with team members to enhance customer experience and service quality.
- Stay informed about financial regulations and product offerings to provide accurate assistance.
- Fluency in one of the Nordic languages (Swedish, Danish, Finnish, or Norwegian) is essential.
- Excellent written and verbal communication skills.
- Prior customer service experience, especially in the financial sector, is preferred.
- Strong problem-solving abilities with a customer-oriented mindset.
- Ability to work independently while being part of a remote team.
- Familiarity with financial products and services is a plus.
- Access to a stable internet connection and a suitable home office setup.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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