Greece Job Openings

Patrique Mercier Recruitment Nordic

Nordic Speaking Customer Experience Associate - Remote in Greece

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is a prominent agency dedicated to bridging the gap between exceptional talent and exciting career opportunities in Greece. We are currently searching for a Nordic Speaking Customer Experience Associate to join our remote team based in Greece. In this role, you will be instrumental in providing outstanding customer support to our Nordic-speaking customers through various communication channels. Your fluency in Norwegian, Swedish, or Danish will be vital as you engage with clients to address their inquiries, resolve issues, and ensure a seamless customer experience. If you excel at delivering excellent customer service in a remote setting and are enthusiastic about making a difference, we want to hear from you!

Responsibilities:
  • Deliver exceptional customer service via phone, email, and chat.
  • Effectively respond to customer inquiries and provide accurate information.
  • Address customer complaints promptly and work towards effective solutions.
  • Assist customers in navigating our products and troubleshooting any challenges.
  • Maintain comprehensive records of customer interactions and feedback.
  • Collaborate with team members to improve service delivery and share customer insights.
  • Keep updated on product knowledge and industry trends to better support customers.
Requirements:
  • Fluency in a Nordic language (Norwegian, Swedish, or Danish) is essential, along with strong English skills.
  • Outstanding communication skills and a friendly, customer-centered attitude.
  • Prior experience in customer service or related roles is preferred.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently in a remote environment and as part of a team.
  • Familiarity with high-quality consumer products is a plus.
  • Proficient with customer relationship management (CRM) systems and remote communication tools.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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