Patrique Mercier Recruitment Nordic

Nordic Speaking Customer Service for Electronics Companies - Remote in Greece

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is a leading agency focused on connecting candidates with exciting job opportunities in their native languages throughout Greece. We are currently seeking a Nordic Speaking Customer Service representative for Electronics Companies for a remote position based in Greece. This role is ideal for individuals who are passionate about technology and delivering top-tier customer service. As a part of our high-performing team, you will be responsible for assisting customers with their inquiries related to various electronic products, troubleshooting issues, and providing valuable support. Your proficiency in a Nordic language will be essential in ensuring an excellent experience for our customers. If you are eager to help others while working in a dynamic environment, we want to hear from you!

Responsibilities:
  • Deliver exceptional customer service through phone, email, and chat communication.
  • Assist customers with inquiries regarding electronic products and services.
  • Efficiently resolve customer complaints and technical issues.
  • Guide customers through product usage, setup, and troubleshooting.
  • Maintain accurate records of customer interactions in the customer management system.
  • Collaborate with team members to enhance customer satisfaction and service delivery.
Requirements:
  • Fluency in a Nordic language (such as Danish, Swedish, Norwegian, or Finnish) is essential.
  • Strong verbal and written communication skills.
  • Previous experience in customer service or a relevant field is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently and as part of a collaborative remote team.
  • Interest in electronics and technological products is a significant advantage.
  • Proficient in using digital communication tools and customer management software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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