Philippines Job Openings
Doxa7 Solutions, Inc.
RMM Implementation Consultant
Manila
FULL TIME
November 18, 2024
Our client is looking for a talented RMM Implementation Consultant to join their dynamic team. This role is an excellent opportunity for a tech-savvy professional with a strong background in Remote Monitoring and Management (RMM) tools to drive transformation in Managed Service Providers (MSPs).
WORK SCHEDULE: 8:00 AM – 5:00 PM Mountain Standard Time (11:00 PM – 8:00 AM Philippine Standard Time), follows Philippine holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS:
- Guide clients through the entire lifecycle of RMM tool implementation, including system setup, configuration, and customization
- Leverage a deep understanding of the Connect Wise suite of products to facilitate the transition from Connect Wise Automate to Connect Wise RMM
- Assist clients in understanding and creating scripts within the Connect Wise RMM product, enabling them to be self-reliant and efficient
- Deliver regular server reviews to ensure optimal system stability
- Offer strategic guidance on patching configuration and conduct comprehensive reviews to ensure best practices are in place
- Foster effective relationships with clients, understanding their needs and providing tailored solutions
- Collaborate with internal teams to enhance service offerings and contribute to the knowledge base
- A Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
- Proven experience in RMM tools, specifically in implementing and managing these platforms
- Familiarity with the Connect Wise suite of products is highly desirable
- Strong knowledge of scripting, with a focus on Connect Wise RMM scripting
- Excellent problem-solving skills with a strong customer service orientation
- Exceptional verbal and written communication skills
- Ability to work effectively both independently and as part of a team
- Attractive compensation
- Assured allowances
- Leave credits
- Overtime Pay
- Night differential benefits
- Comprehensive health and life insurance upon hiring, covering one free dependent
- Special anniversary incentives
- 13th-month salary bonus
- We provide the necessary equipment!
- Work Schedule: Night Shift
- Full Time
- Permanent WFH set-up
Benefits:
- Health insurance
- Life insurance
- 8 hour shift
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