Greece Job Openings

Patrique Mercier Recruitment Nordic

Nordic Speaking Customer Service for High-End Coffee Machines - Athens, Greece

Athens

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is a premier agency dedicated to connecting candidates with exciting job opportunities in their native language across Greece. We are currently seeking a dedicated Danish Speaking Customer Service representative for High-End Coffee Machines to join a leading team in Athens, Greece. This role is ideal for individuals who are passionate about delivering exceptional service in the luxury coffee market. You will engage directly with customers, offering support and expertise on our high-end coffee machines to ensure they have a delightful experience. Your responsibilities will include troubleshooting, answering inquiries, and guiding customers through their use and maintenance of our products. If you are eager to leverage your Danish language skills in a rewarding environment while working with an esteemed brand, this is the perfect opportunity for you!

Responsibilities:
  • Deliver outstanding customer service through phone, email, and chat communications.
  • Assist customers with inquiries related to high-end coffee machines.
  • Handle customer complaints efficiently and with professionalism.
  • Provide step-by-step guidance on product setup, troubleshooting, and maintenance.
  • Ensure accurate information is provided regarding products, promotions, and services.
  • Maintain organized records of customer interactions and updates in the database.
  • Work collaboratively with colleagues to enhance service quality and customer satisfaction.
Requirements:
  • Fluency in Danish (spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service or a related role is preferred.
  • Excellent problem-solving skills and a focus on customer satisfaction.
  • Ability to work independently as well as in a team environment.
  • Knowledge of high-end consumer products, particularly coffee machines, is advantageous.
  • Proficient in using digital communication tools and customer management systems.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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