Patrique Mercier Recruitment Nordic

Nordic Speaking Customer Service with full relocation - Athens, Greece

Athens

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is a leading recruitment agency dedicated to connecting candidates with exciting job opportunities in their native language in Greece. We are currently seeking Nordic Speaking Customer Service representatives who are ready for a full relocation to the vibrant city of Athens, Greece. This position offers a unique opportunity for individuals who are passionate about providing exceptional customer service and are looking to embrace a new adventure in life. As a Nordic speaking representative, you will engage with customers across various channels, assisting them with inquiries, resolving issues, and ensuring a seamless service experience. Your linguistic skills will be essential in nurturing relationships with our Nordic clientele and representing esteemed brands in the customer service realm. Join us in this rewarding role where you can combine your professional ambitions with the excitement of living in a diverse and dynamic city!

Responsibilities:
  • Provide high-quality customer service via phone, email, and chat.
  • Assist customers with inquiries and guide them through problem resolution.
  • Manage customer complaints efficiently while maintaining professionalism.
  • Offer detailed product knowledge to enhance customer experiences.
  • Document interactions accurately in the CRM system.
  • Collaborate with colleagues to improve service delivery and customer satisfaction.
  • Participate in training and development programs to enhance service quality.
Requirements:
  • Fluency in a Nordic language (such as Danish, Swedish, Norwegian, or Finnish) is essential.
  • Excellent verbal and written communication skills.
  • Prior experience in customer service or related fields is advantageous.
  • Strong problem-solving skills and a customer-centric approach.
  • Willingness to relocate to Athens, Greece.
  • Ability to adapt to a multicultural environment and work effectively in a team.
  • Familiarity with digital tools and customer management systems.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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