Patrique Mercier Recruitment Nordic

Nordic Speaking IT Representatives, fully paid relocation - Athens, Greece

Athens

FULL TIME

October 24, 2024

Patrique Mercier Recruitment Nordic is thrilled to present an exciting opportunity for Nordic Speaking IT Representatives to join our team in vibrant Athens, Greece. This position comes with fully paid relocation, making it an exciting chance to advance your career while experiencing the rich culture and beauty of Greece. As a Nordic Speaking IT Representative, you will play a vital role in providing top-notch support to our clients, assisting them with various IT-related inquiries and issues. Your responsibilities will include troubleshooting technical problems, guiding users through our products, and ensuring an exceptional customer experience. If you are passionate about technology, possess strong communication skills, and are ready to take the plunge into a new adventure, we would love to hear from you!

Responsibilities:
  • Provide exceptional IT support to Nordic-speaking customers through phone, email, and chat.
  • Troubleshoot and resolve a range of technical issues related to software, hardware, and networking.
  • Assist customers with product setup, installations, and upgrades.
  • Document and keep accurate records of customer interactions and technical resolutions.
  • Work closely with the technical support team to improve service delivery.
  • Contribute insights and feedback on customer experiences and potential process enhancements.
Requirements:
  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is required.
  • Experience in IT support or a technical support role is highly valued.
  • Strong communication and interpersonal skills.
  • Ability to solve problems effectively and work under pressure.
  • Technical knowledge related to computer systems, software, and customer support practices.
  • Willingness to relocate to Athens, Greece, with relocation costs covered by the company.
  • Proficient in the use of customer management and support software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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