Greece Job Openings

Patrique Mercier Recruitment Nordic

Nordic Speaking Technical Support Roles with full relocation - Athens, Greece

Athens

FULL TIME

October 24, 2024

Patrique Mercier Recruitment Nordic is delighted to announce an exciting opportunity for Nordic Speaking Technical Support specialists to join our dynamic team in Athens, Greece. This role comes with full relocation assistance, providing you the chance to explore a new culture while advancing your career in a supportive environment. As a Technical Support Specialist, you will be responsible for assisting Nordic-speaking customers with their technical inquiries, troubleshooting issues, and delivering top-notch customer service related to various IT products and services. If you have a robust technical background and a passion for helping customers, we encourage you to apply!

Responsibilities:
  • Provide exceptional technical support to Nordic-speaking clients through phone, email, and chat.
  • Troubleshoot and resolve technical issues involving software, hardware, and networking components.
  • Assist customers by guiding them through problem-solving steps with clear and concise communication.
  • Accurately document customer interactions and the resolution of technical issues.
  • Work closely with team members to enhance service delivery and improve customer satisfaction.
  • Offer feedback on common technical problems to assist in refining support processes.
Requirements:
  • Fluency in a Nordic language (e.g., Swedish, Norwegian, Finnish, or Danish) both spoken and written is essential.
  • Prior experience in technical support or a related IT field is preferred.
  • Strong analytical and problem-solving abilities with a clear understanding of technical concepts.
  • Excellent communication skills with a focus on customer service.
  • Technical proficiency regarding computer systems, software applications, and networking principles.
  • Willingness to relocate to Athens, Greece, with full relocation assistance provided.
  • Ability to work autonomously while also being a proactive team player.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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